There is no doubt that 2019 was a big year for mobile money.
Worldwide there are now more than a billion registered accounts, with almost $2 billion being transacted a day on average – and for the first time digital transactions represented the majority of mobile money interactions.
In March 2020, the GSMA unveiled its 2019 State of the Industry Report on Mobile Money, offering a view of the mobile money landscape and highlighting the impact that greater financial inclusion has on lives, economies and innovation, especially in emerging markets.
To find out more about the study’s key findings, we put questions to the GSMA’s Head of Mobile Money Programme Ruan Swanepoel.